Privacy Notice – FKP Scorpio Entertainment Ltd

(Last updated: 8 September 2025)

Privacy at a Glance 

We respect your privacy — here’s the short version of how we use your data:

• Who we are: FKP Scorpio Entertainment Ltd. We run exhibitions, festivals, concerts, and events in the UK.
   
• What we collect: Your basic contact details, ticket info, payment details (via secure providers), and sometimes accessibility needs if you share them. We also use cookies and analytics to improve our websites.
   
• Why we collect it: To sell you tickets, run events, keep people safe, send you event info, and (if you agree) send you news about future shows.
   
• Sharing: We share data with trusted partners like payment providers, ticketing platforms, email services, and — if the law requires it — courts, regulators or the police. If data leaves the UK, we use legal safeguards.
   
• Your rights: You can ask us to see, fix, or delete your data, or to stop using it for marketing at any time.
   
• Complaints: If you’re unhappy, talk to us first (james.cassidy@fkpscorpio.co.uk). If you’re still not happy, you can go to the ICO at ico.org.uk.

 

Part A – Scope, Controller and Key Terms

 

1. Scope

This notice covers:

• visits to and use of our websites and apps,
   
• our marketing activities (including on social media), and
   
• attendance at our festivals and events.
  
   

2. Controller

The data controller responsible for your personal data is:

FKP Scorpio Entertainment Ltd

61 Billy Lows Lane

Potters Bar

England

EN6 1UX

E-mail: info@fkpscorpio.co.uk

Tel: +44 7802 498905

 

Data Protection Officer (DPO):

James Cassidy

E-mail: james.cassidy@fkpscorpio.co.uk

 

3. Key Definitions

• Personal Data: Information that identifies you or can be used to identify you (e.g. name, email, ticket purchase details, IP address).
• Processing: Any use of personal data, including collection, storage, analysis, transfer, or deletion.
• Recipient: A third party that receives your data (such as payment providers, shipping companies, or marketing platforms).
• Controller: The organisation that determines how and why your personal data is used.
• FKP Group: Companies affiliated with FKP Scorpio Entertainment Ltd.
   

Part B – How We Use Your Data

We process your personal data in the following circumstances:

1. Visiting our websites

When you visit our websites, we automatically process technical data (IP address, browser type, device info, etc.) for IT security and to provide a stable, secure site.

• Legal basis: Our legitimate interests (Art. 6(1)(f) UK GDPR).

We may also use cookies, Google Analytics, Google Ads, and Meta Pixel for website analysis and advertising, subject to your consent.

• Legal basis: Consent (Art. 6(1)(a) UK GDPR) or legitimate interests where applicable (Art. 6(1)(f) UK GDPR).
   
• You can manage cookies and tracking settings via our cookie banner.
  
   

2. Ticket purchases & customer accounts

When you create an account or buy tickets, we process your personal data (e.g. name, contact details, payment info).

• Legal basis: Contract performance (Art. 6(1)(b) UK GDPR).

If you provide data about another attendee (e.g. a guest), please ensure they are informed.

Special categories of data (e.g. accessibility or health requirements) are only processed with your explicit consent.

 

3. Information emails & event updates

If you buy a ticket or win tickets in a competition, we may send you essential information emails about the event (e.g. travel, access, safety requirements).

• Legal basis: Contract performance (Art. 6(1)(b) UK GDPR).
  
   

4. Marketing & newsletters

With your consent, we may send you newsletters and marketing communications about events. You can unsubscribe at any time.

• Legal basis: Consent (Art. 6(1)(a) UK GDPR).
  
  
   

5. Competitions & contact forms

When you enter competitions or contact us via online forms, we process the data you provide.

5.1 Contact Form: 

When you contact us via our website form, we collect the information you choose to provide (such as your name, email address, phone number, and message). We use this information only to respond to your enquiry and manage our correspondence with you.

• Legal basis: Legitimate interests (Art. 6(1)(f) UK GDPR).
  The legal basis for processing this information is our legitimate interest in responding to enquiries and providing you with the information you’ve requested.
• Retention:  We keep enquiry information only as long as necessary to respond and manage our correspondence. Marketing contact details are retained until you unsubscribe or withdraw consent.

 

5.2 Competitions:

• Why we use your data: We use this information to run the competition, contact winners, and deliver prizes (our legal basis: contract).
   
• Marketing:  We’ll only send you marketing if you’ve ticked the opt-in box. Saying no won’t affect your entry.
   
• Winner details: We may need to share basic winner information (e.g. surname and county) to meet legal or regulatory requirements.
   
• How long we keep it: We’ll keep your data only as long as needed to administer the competition and meet our legal obligations.
   

• Your rights: You can ask us to access, correct, or delete your data at any time.

   

• Legal basis: Contract performance (Art. 6(1)(b) UK GDPR).
  
  
   

6. Refunds, returns & customer service

If an event is cancelled or you request a refund, we use your personal data to process this.

• Legal basis: Contract performance (Art. 6(1)(b) UK GDPR).
  
   

7. Festivals & events

We may use CCTV and video surveillance at festivals to ensure safety, protect property, and prevent crime. Recordings are kept for a maximum of 72 hours unless required for legal claims or criminal investigations.

• Legal basis: Legitimate interests (Art. 6(1)(f) UK GDPR).
  
   

Part C – Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes set out above, or to meet legal, accounting, or reporting requirements.

• Typical retention is up to 3 years after your last transaction (statutory limitation).
   
• Certain financial records may be kept for up to 6 years in line with UK tax law.
  
   

Part D – Sharing Your Data

We may share your personal data with:

• Other companies within the FKP Group,
   
• Service providers (e.g. ticketing platforms, IT providers, email/newsletter services),
   
• Payment processors, banks, and shipping companies,
   
• Courts, regulators, law enforcement (if required by law),
   
• Marketing and analytics providers (with your consent).

Where data is transferred outside the UK (e.g. to the US for services like Google or Meta), we ensure appropriate safeguards are in place, such as the UK Addendum to the EU Standard Contractual Clauses or the International Data Transfer Agreement (IDTA).

 

Part E – Your Rights

Under the UK GDPR, you have the right to:

• Access your data (Art. 15),
   
• Correct inaccurate data (Art. 16),
   
• Request deletion (Art. 17),
   
• Restrict processing (Art. 18),
   
• Data portability (Art. 20),
   
• Object to processing, including direct marketing (Art. 21).
   

To exercise your rights, please contact our DPO: james.cassidy@fkpscorpio.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection regulator: www.ico.org.uk

 

Part F – Consent & Withdrawal

Where processing is based on your consent, you may withdraw it at any time by contacting us. This does not affect the lawfulness of processing carried out before withdrawal.

 

Part G – Updates

We may update this notice from time to time. The latest version will always be available on our website.